PipeAir Digital Privacy Policy
Effective Date: September 8, 2025
Last Updated: September 8, 2025
PipeAir Digital (“we,” “our,” “us”) takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when you use our website or contact us.
1. Information We Collect
We collect the following types of information:
Personal Information: name, email address, phone number, company details when you fill out a contact form or inquiry.
Technical Information: IP address, device type, browser type, cookies, analytics data (page visits, time on site, referrals).
Communications Data: logs of communication via email, text messages you authorize, and form responses.
2. Use of Your Information
We use your information to:
Respond to your inquiries and requests.
Provide digital marketing, automation, and consulting services.
Send you notifications, updates, or promotional offers only if you have opted in.
Improve our website, user experience, and service offerings.
Comply with legal obligations.
3. SMS Messaging / Mobile Data Use & Sharing
To meet regulatory and carrier requirements around SMS/A2P messaging:
We will not share your SMS opt-in data and consent with any third parties or affiliates for marketing or promotional purposes. This excludes only providers necessary for SMS/message processing (aggregators, SMS service providers).
If you have explicitly opted in, you may receive SMS messages from us; otherwise, you will not.
Message & data rates may apply.
4. Consent, Opt-Out & Control Over Your Data
When you provide your phone number in a form and check a checkbox (or take similar action), you are explicitly consenting to receive SMS from us.
You can opt out (stop SMS messages) at any time by replying STOP.
For assistance, text HELP or email us at info@pipeairdigital.com
.
You may also request access to, correction of, or deletion of your personal data by contacting us.
5. Service Providers & Data Sharing
We may share your personal data with trusted third parties in the following limited cases:
Service providers who help us deliver our services (e.g. SMS platform, email tools, hosting).
Legal or regulatory bodies, if required by law.
Business transfers (sale, merger, acquisition) under controlled circumstances.
Important: Under no circumstances will we share your mobile consent / opt-in status with third parties for marketing purposes beyond what is needed to deliver your messages.
6. Security & Retention
We use reasonable technical and organizational measures (encryption, access control, monitoring) to protect your data.
Data will be retained only as long as necessary for the purposes it was collected (customer service, compliance, etc.), unless a longer retention is required by law.
7. Children’s Privacy
We do not knowingly collect data from individuals under 18.
If a parent or guardian believes that we have collected personal data from a minor, please contact us and we will delete such data.
8. Changes to this Privacy Policy
We may modify this policy from time to time.
When changes are material, we will update the “Last Updated” date.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: info@pipeairdigital.com
Address: PipeAir Digital / Streetfamz Inc., 1229 Emperor Ave, Ottawa, Ontario, Canada
Last Updated: September 8, 2025
PipeAir Digital (“we,” “our,” “us”) takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when you use our website or contact us.
1. Information We Collect
We collect the following types of information:
Personal Information: name, email address, phone number, company details when you fill out a contact form or inquiry.
Technical Information: IP address, device type, browser type, cookies, analytics data (page visits, time on site, referrals).
Communications Data: logs of communication via email, text messages you authorize, and form responses.
2. Use of Your Information
We use your information to:
Respond to your inquiries and requests.
Provide digital marketing, automation, and consulting services.
Send you notifications, updates, or promotional offers only if you have opted in.
Improve our website, user experience, and service offerings.
Comply with legal obligations.
3. SMS Messaging / Mobile Data Use & Sharing
To meet regulatory and carrier requirements around SMS/A2P messaging:
We will not share your SMS opt-in data and consent with any third parties or affiliates for marketing or promotional purposes. This excludes only providers necessary for SMS/message processing (aggregators, SMS service providers).
If you have explicitly opted in, you may receive SMS messages from us; otherwise, you will not.
Message & data rates may apply.
4. Consent, Opt-Out & Control Over Your Data
When you provide your phone number in a form and check a checkbox (or take similar action), you are explicitly consenting to receive SMS from us.
You can opt out (stop SMS messages) at any time by replying STOP.
For assistance, text HELP or email us at info@pipeairdigital.com
.
You may also request access to, correction of, or deletion of your personal data by contacting us.
5. Service Providers & Data Sharing
We may share your personal data with trusted third parties in the following limited cases:
Service providers who help us deliver our services (e.g. SMS platform, email tools, hosting).
Legal or regulatory bodies, if required by law.
Business transfers (sale, merger, acquisition) under controlled circumstances.
Important: Under no circumstances will we share your mobile consent / opt-in status with third parties for marketing purposes beyond what is needed to deliver your messages.
6. Security & Retention
We use reasonable technical and organizational measures (encryption, access control, monitoring) to protect your data.
Data will be retained only as long as necessary for the purposes it was collected (customer service, compliance, etc.), unless a longer retention is required by law.
7. Children’s Privacy
We do not knowingly collect data from individuals under 18.
If a parent or guardian believes that we have collected personal data from a minor, please contact us and we will delete such data.
8. Changes to this Privacy Policy
We may modify this policy from time to time.
When changes are material, we will update the “Last Updated” date.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: info@pipeairdigital.com
Address: PipeAir Digital / Streetfamz Inc., 1229 Emperor Ave, Ottawa, Ontario, Canada