PipeAir Digital Privacy Policy

Effective Date: September 8, 2025
Last Updated: September 8, 2025


PipeAir Digital (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with our team.

1. Information We Collect

We collect the following types of information:

Personal Information

Name, email address, phone number, and company details when you fill out forms, book consultations, or contact us.

Business Information

Information about your business (e.g., website URL, industry, location, services offered) to deliver our marketing and lead generation services.

Technical Information

IP address, browser type, device information, and cookies when you interact with our website.

Analytics data such as page visits, time on site, and referral sources (via Google Analytics and similar tools).

Communication Records

Emails, text messages, call recordings, and form submissions sent through our platforms.

2. How We Use Your Information

We use the information we collect to:

Deliver our services (SEO, Google Ads, web design, automation, etc.).

Communicate with you about inquiries, consultations, and service updates.

Improve our website, campaigns, and customer experience.

Track performance (calls, leads, conversions) for our clients.

Send promotional offers, newsletters, or updates (you can opt out anytime).

Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We may share your information in the following cases:

Service Providers: With trusted partners (e.g., Twilio for SMS/call tracking, Airtable for data storage, Google Workspace for email) who help us deliver services.

Legal Requirements: When required by law, regulation, or legal process.

Business Transfers: In case of a merger, acquisition, or sale of PipeAir Digital’s assets.

4. Cookies & Tracking

Our website uses cookies and tracking technologies to:

Measure site traffic and performance.

Personalize user experience.

Track leads and conversions for client campaigns.

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Storage & Security

Data is stored securely on servers located in Canada and the United States.

We implement encryption, access controls, and monitoring to protect your information.

While we take reasonable precautions, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data.

Opt out of marketing communications.

Request a copy of the data we hold about you.

Withdraw consent at any time.

To exercise these rights, contact us at privacy@pipeairdigital.com
.

7. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from minors.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

PipeAir Digital
Ottawa, Ontario, Canada
Email: privacy@pipeairdigital.com

Phone: +1 (613) 555-0199